Principal Tech Services Engineer

Department: Life Cycle Services

Employment Type: Permanent - Full Time

Location: Dammam - Saudi Arabia

Description

This position provides technical Lifecycle Services and Support to customers in the Middle East and North Africa (MENA) region for Ethylene business unit technologies. This role will provide home office and on-site technical engineering assistance for customers’ operational issues and performance improvement.

Key Responsibilities

Provide post start-up technical services and assistance, including but not limited to:

Troubleshooting of customer plant operation

Plant data analysis for performance monitoring and evaluation

Implementation of plant performance improvements

Consulting for unit turnarounds

Investigating plant safety incidents

Evaluating and resolving maintenance issues and procedures

Answering customer questions regarding production and operations

Conduct surveys to gather field data and benchmark performance of licensee plants

Support of clients in communication with equipment vendors

Develop and deliver technical presentations internally and to customers

Review/develop and resent training for customers

Interpret and prepare engineering documents

Provide feedback for improvement in design and procedures based on field experience.

Prepare write-ups for operating practices, troubleshooting guides, safety advice, etc.

Conduct plant assessments and audits to proactively identify plant issues that require improvement.

Collaborate with company subject matter experts to provide professional feedback to customers.

Work on small projects, including preparation and execution of process simulations

Evaluate potential for application of the latest innovations and technologies at customer plants

support various business unit activities, on occasion: (e.g., HAZOP, model reviews, piping checks, commissioning and start-up support, on-site support for performance guarantee testing, etc.)

Visit customer sites on a regular basis

Skills, Knowledge & Expertise

University degree in Chemical Engineering

Minimum 10 – 15 years’ experience in ethylene plant operation, design, and simulation

Fluent business English skills – verbal and written

Analytical problem-solving and critical thinking skills

Must be able to multi-task and complete tasks on time and within budget

Customer- focused

Strong leadership abilities, excellent interpersonal and intercultural skills

Strong communicator, excellent written and oral communication abilities

High degree of self-motivation and personal energy

Ability and willingness to travel regionally (+/- 30%)

Experience working with a process technology licensor is preferred

Good command of MS OFFICE tools (i.e., Excel, WORD, PowerPoint, etc.) and process simulator software

Alert

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