IT Systems Administrator Senior Specialist

IT Systems Administrator Senior Specialist

Location:

HQ Office – Riyadh

About the Role:

We are seeking a highly skilled and experienced System Administrator with deep expertise in the Microsoft ecosystem, including Microsoft 365 administration, Azure cloud services, Exchange, and E5 admin centers. The ideal candidate will also have strong knowledge in infrastructure management, including disaster recovery planning, backup solutions, virtualization, and DNS management. Professional certifications in Microsoft system administration are highly preferred.

KEY ACCOUNTABILITIES & ACTIVITIES

System Maintenance & Management

Microsoft 365 & Azure Administration

Manage and administer Microsoft 365 services (Exchange Online, SharePoint, Teams, Intune, Defender, Entra ID, and other E5 admin centers).

Maintain and optimize Azure infrastructure including virtual machines, storage accounts, networking, and identity services.

Configure and monitor security and compliance settings across Microsoft 365 and Azure environments.

Exchange Administration

Manage Exchange Online and hybrid Exchange environments, including email routing, mailbox management, and spam filtering.

Troubleshoot mail flow issues and ensure optimal mail service uptime.

Security & Compliance

Implement and maintain policies using Microsoft Purview and Defender for compliance, DLP, insider risk management, and threat protection.

Monitor and respond to alerts from Microsoft security tools and ensure compliance with relevant standards (NCA, ISO 27001, etc.).

Server & Virtualization Management

Administer and support Windows Server infrastructure ( 2019, 2022,..).

Implement and maintain virtualization environments using Hyper-V and/or VMware.

Ensure high availability and performance of critical server resources.

Disaster Recovery & Backup

Design and implement disaster recovery and business continuity plans.

Administer enterprise backup solutions (e.g., Veeam, Azure Backup, Acronis, etc.).

Conduct regular backup validation and recovery drills.

DNS and Network Services

Manage internal and external DNS, DHCP, and IP address management.

Troubleshoot and resolve network-related system issues.

Monitoring & Automation

Utilize tools like Microsoft Sentinel, Azure Monitor, and System Center for proactive monitoring.

Develop scripts for automation and routine maintenance using PowerShell or similar tools.

Manage integration

IT Support

Work with remote teams to support networking, file access, printing, M365 and application support.

Work within both project and operations team as required as well as independently.

Configure new desktop/laptop computers following right procedures.

Update active directory (adding and removing machine accounts).

Manage security aspects affecting assigned applications and areas including analysis of appropriate log file entries and analyzing appropriate applications. Interprets log file anomalies and takes appropriate corrective and/or preventative actions.

Ensure integration between systems, identifies standards, and prioritizes project tasks and other activities to meet stakeholder needs.

Understand how internal customers use applications and support end users by developing reporting tools, supplying training and technical support and/or documentation and creating a user-friendly environment that promotes self-sufficiency.

IT Analyzes / Maintenance

Take inventory of IT assets (e.g. Desktops, laptops, printers, routers and switches, cabling, UPS, etc.)

Update IT assets in inventory system and review wiring closets.

Carry-out required equipment installation and setup activities.

Work with internal and external audits as needed to ensure compliance of IT systems.

Gather and analyze data to help with decisions related to performance, capacity, and fault tolerance.

Contribute to the maintenance and updating of documentation and procedures, and supports in orienting user personnel on new or changed procedures.

Qualifications/Requirements

Knowledge and Experience:

A minimum of 4 years of hands-on experience in Microsoft 365 and Azure administration.

Proficiency in Microsoft E5 suite and its administrative capabilities.

Strong understanding of IT security principles and Microsoft compliance tools.

Experience with disaster recovery strategies and enterprise backup tools.

Familiarity with server infrastructure and virtualization technologies.

Strong troubleshooting and problem-solving skills.

Very good in English.

Preferred Certifications:

Microsoft Certified: Azure Administrator Associate

Microsoft 365 Certified: Enterprise Administrator Expert

Microsoft Certified: Security, Compliance, and Identity Fundamentals

Microsoft Certified: Windows Server Hybrid Administrator Associate

Any other relevant Microsoft certifications.

Education

Bachelor’s degree in Information Technology, Computer Science or any related discipline.

Equivalent

A minimum of 8 years of experience is required.

Diploma’s degree in Information Technology, Computer Science , or related discipline. (Should be at least 2 years.)

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