Assistant IT Manager

An Assistant IT Manager will be responsible for supporting the day-to-day operations of IT systems, including business systems, office systems, computer networks, and telephony systems throughout the hotel. This role works closely with and reports directly to the IT Manager, providing hands-on support to ensure smooth and efficient IT operations across all departments.

What will I be doing?

As an Assistant IT Manager, you will support and help supervise the IT Department to ensure the delivery and maintenance of all hotel IT systems and services, ensuring minimal downtime and maximum efficiency. You will contribute to the implementation and performance of IT operations within budget, timelines, and in line with Hilton standards. Specifically, you will perform the following tasks to the highest standards:

Support the IT Manager in providing consistent, strong operational support for all internal hotel IT systems and users, minimizing system outages

Assist in the daily supervision and coordination of the IT Department

Maintain excellent product knowledge and apply it to deliver full system benefits

Understand and adhere to legal requirements related to IT governance and security

Efficiently handle and resolve IT issues that arise

Identify current and future system needs and propose appropriate solutions

Build and maintain strong working relationships with all hotel departments

What are we looking for?

An Assistant IT Manager serving Hilton is always working on behalf of our Guests and supporting other Team Members. To successfully fill this role, you should demonstrate the following attitudes, behaviors, skills, and values:

Previous experience in IT support or coordination, ideally within the hospitality, leisure, or service sector

Familiarity with Microsoft systems and platforms

Experience with hotel systems such as Fidelio and Micros is preferred

Excellent organizational and interpersonal skills

Strong technical skills and current knowledge of IT trends

General understanding of IT infrastructure, including networks, databases, business applications, and security

Ability to anticipate needs and assist with developing contingency plans

Strong attention to detail and commitment to high-quality work

Positive attitude and ability to work effectively in a team environment

Willingness to grow professionally and support the development of other team members

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Riyadh Olaya

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Technology

Show more Show less