Information Technology Project Manager

About the Company

McDonald's Saudi Arabia is owned and operated by Riyadh International Catering Corporation (RICC), which holds the exclusive franchise rights in the central, eastern, and northern regions of the Kingdom of Saudi Arabia. This strategic position allows it to make a significant contribution to the national economy. RICC actively supports local suppliers and invests substantially in the recruitment and training of the local workforce. Since its establishment in 1993, McDonald's Saudi Arabia has been dedicated to providing high-quality products to all its customers while maintaining the highest food safety standards locally and internationally. Furthermore, the menu at McDonald's Saudi Arabia is thoughtfully crafted to promote a balanced lifestyle.

About the Role

Seeking an experienced IT Project Manager to lead digital transformation initiatives involving ERP systems (Dynamics 365), restaurant technologies, and process automation; the ideal candidate will work cross-functionally with departments like Finance, Operations, Marketing, and Supply Chain to gather business requirements, convert them into technical plans, and manage full project lifecycles—including timelines, budgets, vendor coordination, integrations, migrations, and change management—using Agile or hybrid methodologies to drive operational efficiency and deliver measurable business value

Responsibilities

Lead end-to-end IT projects focused on ERP (Dynamics 365), restaurant technologies, and business process automation

Collaborate with cross-functional teams to gather business requirements and define project scope

Translate business needs into clear technical specifications and actionable plans

Manage project timelines, budgets, risks, and resources to ensure successful delivery

Coordinate with vendors, system integrators, and service providers during implementation and support phases

Oversee data migration, system integration, testing, and change management activities

Apply Agile, Scrum, or hybrid delivery methodologies to suit project needs

Ensure alignment of technology initiatives with overall business goals and user experience improvements

Report regularly on project status, KPIs, and risks to stakeholders and senior leadership

Foster a culture of continuous improvement, knowledge sharing, and innovation within the project team

Skills

Strong business process understanding and ability to map IT solutions to real-world use cases Proficiency in project management tools

Excellent communication and stakeholder management skills

Risk and issue management, budget control, and vendor coordination

Change management and user adoption strategies

Agile and DevOps delivery practices

Strong analytical and problem-solving skills

Experience

10+ years of project management experience

Proven experience in delivering business applications (ERP, CRM, HRMS, etc) and digital transformation projects

Familiarity with DevOps practices and enterprise integration

Understanding of Restaurant Operations or Retail Operations

Qualifications / Requirements

Bachelor’s degree in information technology, Computer Science, Engineering, or a related field

PMP, PRINCE2, or Agile certification (e.g., CSM, PMI-ACP) is preferred.

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