Sales and Service Engineer

Job Ref: JB801 – Jeddah, Saudi Arabia

REDA Lab, a part of REDA Chemicals Group

Are you looking for a new challenge?

Are you passionate about technical sales and eager to grow in one of the world’s most vital industries? Do you have the drive to expand business and deliver chemical solutions that make a real impact?

About the Company

At REDA Lab, we passionately market and distribute a unique and innovative portfolio of laboratory equipment and consumables. We are a well trusted company providing high quality lab equipment and instrumentation for Research & Development and Quality Control Laboratories. We provide local support and flexibility to serve our customers’ growing needs, as well as the resources to cover even the smallest of orders.

We are seeking a highly skilled and technically driven Sales and Service Engineer to join our team in Jeddah, Saudi Arabia.

Title: Sales and Service Engineer

Industry: Laboratory Equipment and Consumables

Function: Sales and Technical Service

Reporting to: Sales Manager

Location: Jeddah, Saudi Arabia

About the Role

As a Sales and Service Engineer based in Jeddah, Saudi Arabia, you will play a key role in promoting and supporting a portfolio of advanced laboratory instruments, including Flour & Dough Analyzers, NIR, discrete analyzers, and other analytical technologies. In this dynamic role, you will work closely with clients across various industries, providing expert product knowledge, technical support, and hands-on assistance during installation, commissioning, and ongoing operations.

This position offers an excellent opportunity to combine your technical expertise with commercial acumen, while contributing to the success of a leading provider of scientific solutions in the region.

Responsibilities

Drive sales for Flour & Dough Analyzers, NIR, discrete analyzers, and general analytical laboratory products and equipment.

Establish and maintain strong relationships with clients across various industries.

Provide pre- and post-sales technical support, including product demonstrations and training.

Manage the installation, commissioning, and troubleshooting of equipment.

Respond promptly to customer inquiries and resolve technical issues efficiently.

Collaborate with internal teams to ensure customer satisfaction and support business growth.

Requirements

Bachelor’s degree in Instrumentation, Electronics, Chemistry, or a related field.

3-4 years of proven experience in the sales and servicing of analytical instruments, with a focus on Flour & Dough Analyzers, NIR instruments, and discrete analyzers.

Strong technical background in chemistry-related instrumentation and their applications.

Excellent communication, presentation, and interpersonal skills.

Self-motivated, customer-oriented, and capable of working independently.

Willingness to travel within the region as needed.

Join us and be part of a team that’s shaping the future of the chemical distribution industry through innovation, collaboration, and excellence.

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